Modify the Connection Port Behavior

By default, RICOH Streamline NX attempts to connect to devices via port 443. If port 443 is not available, it tries to connect via port 80.

Follow the procedure below to modify the setting to redirect the connection if necessary.

1. Login to the Management Console using a user account that has all the SysConfigRead, SysConfigWrite, and @RemoteCE Privileges.

2. Go to [System] → [Server Settings] → [Advanced System Settings Editor].

3. Click [View] → [Delegation Server Settings].

4. When applying this change to all Delegation Servers, select [Global Settings]. When applying this change to a specific Delegation Server, select the target Delegation Server.

5. Find the "dm.protocol.device.webservice" key, and set the option to either 0 or 1 as follows:

0: RICOH Streamline NX tries to connect to port 80 first if port 80 is open on the device. If the device returns a response indicating redirection to port 443, RICOH Streamline NX connects to port 443. If port 80 is closed, no redirection occurs and the connection will fail.

1: RICOH Streamline NX connects only to port 443.

2: RICOH Streamline NX tries to connect to port 443 first. If the device returns a response indicating an error, RICOH Streamline NX connects to port 80.

6. Restart RICOH SLNX Delegation Server Service on each applied Delegation Server.